Customer Service Executive - Import/Export Documentation Specialist

Join JNC Line, a leading name in global logistics and shipping, as a Customer Service Executive specializing in Import/Export Documentation. Based in the vibrant heart of Kuta, Bali, you will play a pivotal role in ensuring seamless cross-border trade operations. Our company is committed to providing top-notch services to our clients, and we are looking for a dedicated professional to join our team.

As a Customer Service Executive - Import/Export Documentation Specialist, you will be responsible for handling all aspects of import and export documentation. You will work closely with clients, freight forwarders, and other stakeholders to ensure that all necessary documents are accurately prepared, submitted, and processed. Your role will be crucial in maintaining our company's reputation for excellence and efficiency.

If you are a passionate and detail-oriented individual with a strong background in import/export documentation, we invite you to apply and be a part of our dynamic team at JNC Line in Kuta, Bali.

📋 Tanggung Jawab Pekerjaan

• Prepare and process import and export documentation, including commercial invoices, packing lists, and certificates of origin.
• Coordinate with clients, freight forwarders, and other stakeholders to ensure timely submission and processing of documents.
• Verify the accuracy and completeness of all documentation, ensuring compliance with international trade regulations and customs requirements.
• Assist in the resolution of any documentation-related issues or disputes.
• Maintain and update our company's documentation database and records.
• Maintain high levels of customer satisfaction by providing excellent service and support.
• Stay updated with the latest developments and changes in import/export regulations and documentation requirements.
• Participate in team meetings and contribute to the development of documentation processes and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, International Trade, or a related field.
• Minimum of 3 years of experience in import/export documentation or a related role.
• Proficient in English, both written and spoken.
• Strong knowledge of international trade regulations, customs procedures, and documentation requirements.
• Excellent organizational and time management skills.
• Strong attention to detail and ability to work accurately under pressure.
• Good communication and interpersonal skills.
• Familiarity with Microsoft Office Suite, particularly Excel and Word, is a plus.

🛠️ Keahlian

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